Managed IT & Cybersecurity
Technology that works. Security that protects. Support that responds.
Charlestowne Technologies helps businesses manage, secure, support, and modernize their technology with proactive IT management, cybersecurity, cloud services, backup and recovery, networking, communications, and technology lifecycle solutions.
One Technology Partner. Your Entire Business.
Technology should help your business operate—not become another problem you have to manage. We bring users, devices, cloud services, servers, networks, security, backup, and lifecycle planning together under one coordinated strategy.
Why Charlestowne Technologies?
Charleston and Lowcountry businesses need more than a help desk. We combine local support, cybersecurity, industry knowledge, and broad technology expertise into one coordinated relationship.
Local & Responsive
Practical support and guidance from a technology partner serving businesses throughout Charleston and the Lowcountry.
Security Built Into IT
Cybersecurity is part of the technology strategy from the beginning, not an add-on after something goes wrong.
Industry-Specific Knowledge
We understand specialized software and workflows, with hands-on experience across dental practices, private clubs, churches, nonprofits, law firms, and accounting and tax firms.
One Technology Partner
Managed IT, cybersecurity, cloud, networks, backup, communications, and lifecycle planning under one relationship.
Managed IT
Proactive monitoring, maintenance, patching, device management, support, and ongoing technology oversight.
Cybersecurity
Layered protection for users, devices, email, identities, data, networks, and recovery systems.
Backup & Recovery
Business continuity planning and protected recovery for workstations, servers, cloud platforms, and critical data.
Microsoft 365 & Google Workspace
Account management, licensing, security configuration, onboarding, offboarding, migrations, and cloud protection.
Networks & Wi-Fi
Gateways, firewalls, switching, business Wi-Fi, segmentation, VPN, failover, and ongoing network management.
Technology as a Service
A planned lifecycle approach for business technology with eligible equipment, deployment, management, support, and scheduled replacement.
Managed IT Built Around Your Business
Choose the level of support and protection that fits your organization. Plans are customized to your environment and presented through a managed IT proposal.
Contact us for pricing and a tailored managed IT proposal.
Foundation
Essential IT Management
Professional monitoring and management, managed endpoint detection and response, email and identity protection, 24/7 managed detection and response, plus a defined allowance of help desk and onsite support.
Secure
Managed IT + Cybersecurity
Our recommended plan adds more help desk capacity, backup management with restore verification, quarterly reviews, and proactive lifecycle planning – backed by managed EDR, email and identity protection, and 24/7 MDR.
Complete
Complete Technology Partnership
Advanced managed cybersecurity with deeper endpoint visibility, investigation and threat hunting, unlimited reasonable-use routine technical support, expanded onsite support, recovery planning, and our highest level of strategic technology oversight.
Industry Expertise That Goes Beyond Generic IT
Some businesses need an IT partner who understands more than computers. Charlestowne Technologies brings specialized knowledge of the software, workflows, and operating environments that keep these organizations moving.
Dental Practices
We understand your software, not just your computers.
Experienced support for dental practice-management and imaging environments, clinical and front-office workstations, networking, security, backup, and technology-vendor coordination.
Private Clubs
Fluent in the systems that run the club.
Technology support for country clubs, golf clubs, and yacht clubs, including club-management software, POS and accounting environments, Wi-Fi, security cameras, access control, communications, and member-facing systems.
Also serving churches, nonprofits, law firms, accounting and tax firms, professional organizations, and other businesses throughout Charleston and the Lowcountry.
Cybersecurity Is Part of IT
Modern IT management requires more than antivirus. Our layered approach can include endpoint protection, advanced threat detection, EDR and MDR, email and identity security, MFA, network security, monitoring, and protected backup and recovery.
Backup Is Only Valuable When You Can Recover
Hardware fails. Files are deleted. Accounts are compromised. Ransomware happens. We plan for recovery across workstations, physical servers, virtual machines, cloud platforms, NAS devices, and critical business data.
The UniFi Ecosystem
One platform. More of your business technology.
Charlestowne Technologies designs, installs, configures, and manages UniFi Network, Wi-Fi, Protect, Access, and Talk solutions as part of a broader business technology strategy.
Technology Without the Traditional Replacement Cycle
Technology as a Service provides a planned lifecycle for eligible computers, laptops, servers, networking, Wi-Fi, security equipment, and other approved technology—with deployment, management, support, and scheduled replacement built around your strategy.
Available structures can include 36-, 48-, and 60-month terms.
Need Help Without a Managed Services Agreement?
We provide project and on-demand IT services for troubleshooting, Wi-Fi upgrades, server projects, Microsoft 365 and Google Workspace work, cybersecurity remediation, VPNs, installations, migrations, office moves, and consulting.
Already a Client?
Our Support Center gives clients one place to submit a Syncro service ticket, access the client portal, or begin a secure ConnectWise ScreenConnect session when instructed by a technician.
Share Your Experience
Have you worked with Charlestowne Technologies? We’d appreciate your feedback. Your review helps other Charleston-area organizations learn more about our managed IT, cybersecurity, networking, and technology services.
Let’s Talk About Your Technology
Whether you need managed IT, cybersecurity, a new network, cloud management, backup and recovery, or a complete technology strategy, Charlestowne Technologies can help.